Ontario Government Clamps Down on Ticket Scalping in Consumer Protection Bill

The changes to be introduced today include banning bots and capping resale prices

Courtesy of TIFF

BY Calum SlingerlandPublished Oct 5, 2017

Back in June, the Ontario government revealed plans to table new legislation that would reform ticket reselling practices in the province. Now, it's been revealed that the changes will become part of a larger consumer-protection bill that will widen the opportunities to enforce the changes.

The legislation will be tabled later today (October 5) as part of the Strengthening Protection for Ontario Consumers Act. As previously reported, proposed changes include banning ticket bots and the sale of tickets that were purchased using bots, limiting the resale price of tickets to 50 percent above face value, requiring ticket outlets to disclose additional information, and establishing new measures to enforce the rules.

As the Globe and Mail reports, inspectors from Consumer Protection Ontario will be able to conduct investigations into parties in ticket sales such as venues and vendors, in addition to having the power to enforce penalties.

Ontario's Minister of Government and Consumer Services Tracy MacCharles told the Globe that the legislation "will indeed" strengthen protection of ticket buyers, adding that "the ministry will have greater enforcement powers, and stiffer penalties for violation."

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