Hanks plays Viktor Navorksi, a man who arrives in New York City only to learn that a war has threatened the existence of his Eastern European homeland. Without a proper visa or a home to return to Viktor is deemed "unacceptable" by airport security and ordered to remain within the walls of the terminal until further notice. Initially, this premise is delightful to watch — as Viktor teaches himself English and finds ways to make money, the film plays as a light and quirky comedy. When it tries to be more than that, however, The Terminal falls apart; the film becomes desperate to create sentiment and to feel "uplifting." The series of subplots feel shallow and seemingly pointless, especially the ones involving Viktor's love interest Amelia (Catherine Zeta-Jones, having a difficult time expressing emotion). And though it seems as if Spielberg is trying to make some sort of political statement (anti-government?), it's not clear what this is and why he is making it.
In the end, The Terminal ends up feeling a lot like Forrest Gump 2: Lost in New York would have felt. Except Gump had a stronger script, a clearer subtext and was much better at stimulating emotion in the audience. The only stable comparison between the two films is Hanks's performance. Hanks puts his heart and soul into every ounce of Viktor and uses his comic talents to carry the film from disastrous to mediocre. (Dreamworks/Universal)