Published Aug 17, 2017Earlier this month, we learned that Netflix was planning a price hike in Canada. New users immediately face the increased price, while existing users are having their fee changed as we speak. Naturally, people with nothing better to do were pissed, and now a Quebec law firm is planning to launch a class action lawsuit.
According to the Canadian Press, the motion was filed in Quebec Superior Court earlier this month by the law firm Kugler Kandestin. The suit claims that Netflix didn't follow the rules laid out in Quebec's Consumer Protection Act.
Specifically, the suit claims that Netflix didn't specify the previous rate in their announcement. Further, they allegedly didn't offer a clear enough option for users to cancel if they didn't like the price hike.
If a judge does approve the case, the lawsuit seeks a reimbursement of the fee hike, as well as several million dollars in punitive damages. The lawsuit would only apply to Netflix users in Quebec, of which there are approximately 1.45 million.